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Having trouble?

I have streaming issues. What can I do?


Broadway On Demand is best suited to be viewed using a Google Chrome browser.

If you continue to have trouble, we suggest clearing your browser cache and cookies and restarting the website. Troubleshooting for Roku and AppleTV, please try to refresh your app.

I'm hitting "play" but the show isn't starting.

This is a common issue. Once you have bought your tickets and logged in, try clicking on the show artwork instead of the play button! Also make sure that the show is available at the moment. Broadcast dates are December 11th from 7:30 PM - 11:59 PM and December 13th 3 PM - 11:59 PM

For any other problems, contact Broadway On Demand support. You can also call (332) 255-4180 Monday through Friday from 9:00 AM to 5:00 PM Eastern Standard Time

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